Our office does require at least 24 hours notice of appointment cancellations. If you need to cancel or reschedule your appointment and DO NOT notify our office by the end of the day prior to your scheduled appointment, you will be charged a $25.00 DNKA (did not keep appointment) fee per 30 minutes of appointment time you are scheduled for. This charge must be paid before another appointment can be scheduled. This policy is implemented in consideration of patients we have on our waiting list.
Repeat cancellations or no shows may be cause for your termination from our practice.
We will always strive to honor your appointment at the time it is scheduled. However, if an unforeseen delay due to a medical emergency occurs, we will offer you the option of waiting or rescheduling your appointment.
If you must reschedule your appointment please contact our office at your earliest convenience at (573) 256-2496
missed appointments / cancellation policy